We respect your privacy and are committed to protecting your personal information. This page explains what data we collect, why we collect it, how we use it, and the choices available to you when you use our website or submit enquiries for transport services.
This policy covers information collection, how we use data, when information may be shared, how we protect it, your rights, and how to contact us with privacy-related questions.
At Sri Surya Settypalli Logistics Pvt. Ltd., we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, why we collect it, how we use it, and the choices available to you when you visit our website or submit an enquiry for services such as Airport Transfers, Corporate Office Commute, Green Commute, Premium Fleet, Shuttle Services, and other transport solutions.
This Privacy Policy applies to the Sri Surya Settypalli Logistics Pvt. Ltd. website and the services offered through it. By using our website, submitting an enquiry or booking form, contacting us by phone or email, or using our WhatsApp link, you agree to the practices described in this policy.
If you do not agree with any part of this policy, please do not use our website or submit your details through our forms. This policy should be read together with our Terms of Service, where applicable.
Who we are: “Sri Surya,” “Sri Surya Settypalli Logistics Pvt. Ltd.,” “we,” “our,” or “us” refers to Sri Surya Settypalli Logistics Pvt. Ltd. and its authorized representatives involved in customer support, enquiry management, and transport service delivery in India.
We collect information to respond to your enquiries, confirm bookings, provide transport solutions, improve our services, and comply with applicable legal requirements.
Note: Please avoid sharing sensitive personal information, such as financial details, passwords, biometric data, or government identification numbers, through website forms or general enquiry fields.
We use your information only for legitimate business purposes related to providing, managing, and improving our transport and logistics services.
Respond to enquiries and provide quotations or service information.
Confirm bookings and schedule transport services.
Plan routes, pickup and drop coordination, and operational logistics.
Provide customer support and booking-related updates.
Prevent misuse, fraud, and improve service safety and reliability.
Improve website performance, user experience, and enquiry tracking.
If you contact us through WhatsApp or a third-party communication platform, your communication may also be subject to that platform’s own privacy practices.
We do not sell your personal information. We share information only where necessary to deliver the service, comply with legal obligations, or protect rights and safety.
We may share relevant booking or enquiry details with drivers, fleet operators, coordinators, or operational staff involved in delivering the requested service.
We may use third-party tools for website analytics, website performance, and communication management to improve our website and service response.
We use reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, misuse, loss, disclosure, or alteration.
We use secure website technologies where available to protect data in transit.
Access to enquiry and customer information is limited to authorized personnel only.
We use internal processes and controls to limit unnecessary retention and access.
While we take reasonable precautions, no online system can be fully guaranteed as completely secure. Please use care when sharing information online.
Subject to applicable law, you may have certain rights and choices regarding your personal information. We will consider and respond to reasonable requests appropriately.
Request information about the personal data we hold about you.
Ask us to correct inaccurate or incomplete information.
Request deletion of your information where legally permissible.
You may opt out of promotional communications, while service-related messages may still be sent if required.
Cookies: You can manage cookies through your browser settings. Disabling cookies may affect some website functionality.
We may update this Privacy Policy from time to time to reflect changes in our practices, services, technology, or legal requirements. When we update the policy, we will revise the effective date shown on this page.
Your continued use of the website after changes are posted means you accept the updated policy.
If you have questions about this Privacy Policy or how your information is handled, please contact us using the details below.
We aim to respond to privacy-related requests within a reasonable time.
We explain how enquiry and booking information is collected, used, and safeguarded.
The page is structured so visitors can quickly understand key privacy commitments and rights.
Privacy-related questions can be raised directly through the listed email and phone details.